Policies


At Recycled Brooklyn, we are proud to use reclaimed and sustainably harvested materials in our furniture.

Due to the nature of reclaimed materials, the colors, textures, and inherent characteristics of the wood and steel will vary from piece to piece. Blemishes, small checks and knots are always present in reclaimed wood and should be expected. We're happy to accommodate your preferences, but we're also beholden to Mother Nature.

Returns

Given the process of custom orders, Recycled Brooklyn is not liable to offer a refund for custom furniture after 24 hours of the order being placed. 

Stocked and Delivered Products

Proof of purchase is required for a refund, and upon receiving the return, your item will be inspected. After the inspection is satisfactory, exchanges, credits, and refunds will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state and local laws. Shipping charges are non-refundable, with the exception of damaged or defective merchandise. Return shipping and re-stocking fees may apply. We are not required to accept returns on damaged products unless the damage occurred in shipping or is a manufacturer's error. Nature of reclaimed wood is not an error.

We fabricate a limited amount of products to sell exclusively at the Brooklyn Flea. We accept returns on these items within 10 days of purchase. The product must be in new, unused condition. After inspection, you will be refunded the amount minus a 10% return fee and any charges that we incurred during the process.